๐Ÿ“ฆ Inventory & Ordering Problems

How to Correct a Payable Credit Request That was Entered Incorrectly or by Accident That Has Already Been Authorized

There is no way to delete a payable credit request once entered. However, in this article, we will discuss how to correct the issue.

If a Payable Credit Request was entered incorrectly or by accident, you will need to navigate to Main Menu > Management > Reports > Financial Reports > Accounts Payable Report > Payable Credit Requests. 

In this example, we added a credit request for vendor John Thoms Furniture for $500 that should not have been added as seen in the screenshot below. 

To correct this you will need to add a negative credit request for the same amount as seen in the screenshot below by selecting Add a Manual Credit and entering a negative amount into the Edit Credit Amount. 

Once you have filled in the information as seen above you will need to click Submit. This will finalize the credit request thus negating the original positive amount. 

This will be the same process if the amount was entered incorrectly. It is best practice to completely negate the original and enter in a credit request for the correct amount.